Dashboard

The dashboard is the first page displayed after logging in (../user/login). Here you get a quick overview of the currently relevant information. Different information is displayed depending on the currently logged-in user.

The customer dashboard is divided into two sections. The upper section contains information about the account balance, regarding the number of reserved meals, as well as other payment information.

The lower section displays pending and existing reservations.

The timeline graphically displays the orders for the coming days. Orders covered by the existing balance are displayed in green.

Orders listed in yellow are not yet binding and will be cancelled. should the credit balance not be sufficient in time for the relevant date. However, this allows food to be ordered in advance without obligation, even if the current credit balance is insufficient.

The credit balance shown above always refers to the entire contract, regardless of how many children share this credit balance.

The balance is divided in the display as follows:

• Available balance
  This credit has not yet been used for ordering food and can therefore still be used freely.

• Reserved Meals
  This money has already been used to order meals for the future. However, these orders can still be cancelled until the cancellation deadline.

Here too, the display above refers to the reservations or last pick-up of all children within the contract.

The view for each child can be seen via the timeline below the child’s name. If the contract only mentions one child, both pieces of information are the same.

Here you can see when the last payment for your contract was received.

To ensure the fastest possible processing of transfers, please always make sure to enter the correct purpose of payment. Further information can be found in your customer account under payment method.

If you have activated direct debit for top-ups, you can always see here when the system last sent a direct debit for your contract to the bank.

If a current BuT certificate is attached to your contract, you can always see here how long it is still valid.

Discounts for your child will only be applied if a currently valid notification is stored in the system! Therefore, in your own interest, ensure that a valid notification is always on file and take care of it. Request a new notification as soon as possible!

The timeline allows you to see which meal your child has reserved for each day.

You can use the mouse to move the bar back and forth and thus see days in the future or past.

Here you can see which meals have been ordered for the following days for the child listed above. This also allows you to quickly see whether an order has already been placed for a given day or not.

Orders can be added or cancelled early via the weekly plan.

This page lists all the meals that your currently selected child has picked up in the last few days.

In addition to the star ratings next to the food, you have the option to rate the food with 1-5 stars. This gives the caterer direct feedback on the food. Simply click on the corresponding number of stars for each dish.