Register as a new user

The registration dialog offers new children and parents the opportunity to register. In order for parents to order food for their children in the school cafeteria, each family must register.

Multiple children can be registered within one contract per facility. Therefore, a completely new registration with all data is not necessary for each child! Instead, go to your Your customer account/Change person and add it there. Add another child to your existing contract. All children under a contract can also jointly use the existing contract credit.

After entering all data and completing the registration process, the user will be shown their login details. and additionally sent to the specified email address.

At the start of the registration process, the customer must first enter the canteen’s facility number. which was communicated to him by the operator’s canteen. This serves to clearly identify the desired facility. This number is usually communicated to parents via an information sheet or an information evening.

You may also find out your institution number at an information evening held by the caterer at your school. If you don’t know your institution number, first ask at your school office. If they are unable to help you there either, please contact PCA Customer Service.

The selection of user type basically depends on whether you are a minor child, including… whether you wish to register the person with whom you are legally entitled to guardianship, or whether you wish to register as an adult on your own account. The latter option is suitable, for example, for teachers, upper secondary school students or external staff.

• New registration of a minor child As described above, this point is always correct if you have not yet registered a child and now want to register one for the first time. Note: If you only want to register one more child, go to your Change your customer account/person and add another child to your existing contract there!

• Adult Registration As described, this option is always used for registrations by adults at their own expense.

In this dialog, the master data is queried as follows.

If the option Parents and Child was selected in the previous dialog, the child’s master data must now be entered first.

If the customer is a minor, their master data will also be entered on the next page. A parent or guardian was asked for their consent.

When selecting the previous ‘single user’ option, the system now assumes that the master data is entered by an adult. who registers themselves.

In this case, the query in step 3b is omitted and we proceed directly to step 4.

This dialog box only appears if a minor child was previously entered.

When registering a minor child, the name of the legal guardian must be provided. This person is then also the contract holder and central contact person for the customer contract.

After entering the master data, the customer will be sent an email with a PIN to ensure… that the email address is correct. The customer must enter this unique PIN in the corresponding field (see illustration).

After confirming the privacy policy and the terms and conditions, the user account will be created.

In this dialog, you can initially record any intolerances for your child or yourself. Depending on the caterer’s settings, this prompt can also be skipped. In that case, you will proceed directly to step 6 after step 4.

The selected allergens will be taken into account in your orders.

You can also make changes to your intolerances yourself at any time via your customer account. After logging in, simply go to the page Your customer account/Allergens.

Finally, the login details are displayed. For underage customers, login details for the listed for the parent(s) (1) and for the child (2).

If the customer is of legal age, the child’s login details are no longer required. These details are also sent via email.

The parent/guardian has more rights than the child! Only parental access can change, for example, the payment method. Change person or change BuT settings.

You can also log in to the mobile app using the same login details. Where you can download the corresponding app for your mobile phone and how it works, This is described in more detail in the section Your Customer Account/The Mobile App of the canteen portal.